Most of the time, it's really easy to resolve this issue, and the solution below is often the most common reason why you are unable to book rooms:

In order to book rooms for groups, you need to use your personal email address.

If you on the Exec/Committee and believe you should have access to this email address, you need to ensure that you are listed as a Committee/Exec member on Union Cloud, as ISS are now checking this information in order to link your email account.

In order to create Exec/Committee members, you need at least one group Administrator who has completed Data Protection TrainingOnce this has been completed, then please tell us you have completed the training by emailing Please ensure you give us your full name, date of birth and the group you wish to be an Administrator of. To create your Committee/Exec on Union Cloud follow the instructions found here


You then need to login to the room bookings system using your email address not the societies email address. 

If you are still having issues then you can drop into the Students' Union Welcome Zone to speak to one of the Societies Team between 12:00-4:00 on weekdays. 

Access the Society Room Booking system here.

Find out more about booking space here.